Privacy Policy

01Contact Details

02Personal Data We Process

FreshGuard B.V. processes your personal data because you use our services and/or because you provide this data to us.

Below is an overview of the personal data we process:

• First and last name
• Phone number
• Email address
• Internet browser and device type

03Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age unless they have permission from a parent or guardian. However, we cannot verify the age of a visitor. We recommend that parents be involved in their children's online activities to prevent data from being collected about minors without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@freshguard.nl, and we will delete this information.

04Purpose and Legal Basis for Processing Personal Data

FreshGuard B.V. processes your personal data for the following purposes:

• Sending our newsletter and/or promotional materials
• To call or email you if necessary to carry out our services
• To deliver goods and services to you
• FreshGuard B.V. analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.

05Automated Decision-Making

FreshGuard B.V. makes decisions based on automated processing that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without human intervention (e.g., a FreshGuard B.V. employee). FreshGuard B.V. uses the following computer programs or systems:

06Retention Period for Personal Data

FreshGuard B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following categories of personal data:

07Sharing Personal Data with Third Parties

FreshGuard B.V. only provides your data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

08Cookies or Similar Technologies We Use

FreshGuard B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. FreshGuard B.V. uses cookies with a purely technical functionality. These ensure that the website works properly, for example, by remembering your preferences. These cookies are also used to make the website function well and to optimize it. Additionally, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements.

Upon your first visit to our website, we already informed you about these cookies and requested your consent to place them.

You can opt-out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can also delete all previously stored information via your browser settings.

For an explanation, see veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee

09Viewing, Modifying, or Deleting Data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by FreshGuard B.V., and you have the right to data portability. This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data transfer, or withdrawal of your consent or objection to the processing of your personal data to info@freshguard.nl.

To ensure that the request for access was made by you, we ask you to include a copy of your identity document with the request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of your passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

FreshGuard B.V. also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

10How We Secure Personal Data

FreshGuard B.V. takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or if there are indications of misuse, please contact our customer service or via info@freshguard.nl.